Privacy policy

At Keshaé, privacy isn’t just a policy, it’s part of the experience. When you shop with us, you’re trusting us with your information, and we honor that trust with care, discretion, and intention.

This policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.

The Information We Collect

When you visit Keshaé, we automatically receive certain details about your device, like your browser, IP address, time zone, and how you interact with our site. This helps us create a smoother, more elevated shopping experience.

When you place an order or connect with us, we may collect:

  • Your name
  • Billing and shipping address
  • Payment details (secured and encrypted)
  • Email address * Phone number

Every piece of information is collected with purpose, never excess.

How We Use Your Information

We use your information to:

  • Deliver your products seamlessly
  • Keep you updated on your order
  • Provide a smooth and personalized experience
  • Offer customer care that feels effortless
  • Send exclusive updates, drops, and promotions (only if you opt in)

We don’t believe in clutter, just intention and clarity.

Who We Share It With

Your information is shared only when necessary, and only with trusted partners who help us operate Keshaé, such as:

  • Payment processors
  • Shipping providers
  • Marketing and analytics platforms

We never sell your personal information. Ever.

Cookies & Experience Enhancements

Like most modern brands, we use cookies and similar tools to:

  • Remember your preferences
  • Keep your cart active
  • Understand how you move through our site
  • Elevate your overall experience

You can adjust cookie settings anytime through your browser.

Your Control & Your Rights

Your information belongs to you.

At any time, you can:

  • Request access to your data
  • Ask for corrections
  • Request deletion of your personal information
  • Unsubscribe from marketing communications

We make it simple, just reach out.

Data Retention

We keep your information only as long as necessary to fulfill your orders and meet legal requirements. Nothing more.

Security You Can Trust

We use secure systems and industry-standard protections to keep your data safe. Your trust is non-negotiable.

Updates to This Policy

As Keshaé evolves, this policy may be refined to reflect how we grow. Any updates will always be transparent and accessible.